Aug 7, 2025

๐Ÿš€ How to Get Promoted: What You Really Need to Know

 


You’ve landed your first job—congratulations!

You have the communication skills, the drive, and you've heard about the talent shortage in India. Naturally, you expect a promotion every year and a place in the leadership suite within a decade, right?

Not so fast.

Promotions aren’t automatic. They’re not just a reward for doing your job well—they’re a recognition of readiness for more. Success in your current role is necessary, but it’s not enough.

So how do some people move up the ladder while others seem stuck?

It starts with understanding one simple truth:

Every organization—from corporates to churches, armies to NGOs—is structured like a pyramid.

That means fewer roles at the top than at the bottom. Promotions are competitive. To earn one, you need to stand out intentionally. Here’s how.


๐Ÿ”‘ 1. Be Excellent at Your Current Role

Let’s get this out of the way: if you're not doing your current job well, nothing else will matter.

To excel:

  • Get clarity: Sit down with your manager and understand what success in your role looks like.

  • Seek feedback proactively: If something is unclear, ask questions—even if your manager is busy. Find the people who can help.

  • Track your goals: Know your KPIs and how your work contributes to the team and company.

๐Ÿ“Œ A young professional I once worked with became the “go-to” person in his team—not because he was the smartest, but because he consistently asked the right questions and helped others. Over time, he was mentoring new hires. That visibility helped him get noticed.

If your company doesn’t have a formal goal-setting or evaluation process, don’t let that become a barrier. Ask for regular check-ins. Keep records of your achievements.


๐Ÿ’ก 2. Take Initiative Beyond Your Job Description

Doing your job is expected. Going beyond it is what sets you apart.

Look for chances to:

  • Organize team activities

  • Lead small projects or pilots

  • Represent your team in cross-functional work

Initiative reveals your leadership potential—before you have the title.

๐ŸŽฏ Whether it’s leading an office offsite or preparing a client presentation, small leadership moments create big impressions.

Just remember: it's not enough to volunteer. You must deliver flawlessly on what you commit to.


๐Ÿง  3. Solve Problems That Matter

Not everyone will get to lead high-visibility projects. But everyone can solve problems.

Instead of joining the chorus of complaints, be the one who:

  • Fixes an inefficiency in a process

  • Helps a colleague stuck with a recurring issue

  • Identifies a more cost-effective way to do something

๐Ÿ’ฌ I knew an employee at an IT services firm who was known for finding cheaper, faster ways to execute tasks. During a slowdown in the early 2000s, her solutions saved the company lakhs—and likely some jobs. She was promoted soon after.

Solving problems—especially ones that affect your manager or team—makes you invaluable.


๐Ÿ“ˆ 4. Understand What the Next Level Requires

Want to get promoted? Start by learning what your manager’s role actually involves.

  • Ask for the job description (if available) of the next level.

  • Volunteer to take on small parts of your manager’s responsibilities—creating reports, managing internal meetings, onboarding a new hire.

This accomplishes two things:

  1. You get a preview of what the next role demands.

  2. Your manager sees you're ready to take on more.

If you perform well, you're not just a good employee—you’re a future leader in training.


๐Ÿ“˜ Recap: 4 Keys to Promotion

StrategyWhy It Matters
Excel in Your Current RoleBuilds trust and credibility
Show InitiativeDemonstrates leadership potential
Solve ProblemsAdds value beyond your role
Learn the Next LevelSignals readiness to grow

๐ŸŽฏ Final Thought

What organizations say they value isn't always what they reward. Promotions often go to those who:

  • Solve real problems

  • Lead without authority

  • Help their manager succeed

So don’t just work hard—work smart. Learn how to be indispensable

Skills needed for the next decade.

 Originally written in 2011. Edited with some details


As the nature of work evolves rapidly due to technological advancements, globalization, and shifting economic trends, the skills required to thrive in the future workplace are changing too. The coming decade will reward those who combine adaptability with both technical and interpersonal strengths. Here are four essential skills to focus on:

1. Collaboration and Relationship Building
No matter your industry or profession, the ability to work well with others is more important than ever. Effective collaboration goes beyond just sharing tasks—it means actively listening to colleagues, clients, or team members, understanding diverse perspectives, and co-creating solutions. For example, in cross-functional teams, success often depends on how well individuals can communicate, resolve conflicts, and build mutual trust.

2. Continuous Learning and Unlearning
Rapid change is now the norm. Lifelong employment in a single role is rare, and many career paths demand constant upskilling. Just as important as acquiring new knowledge is the ability to unlearn outdated habits or mindsets that might hinder progress. Imagine a product manager who needs to set aside older project management techniques in favor of agile frameworks, or a retail worker adapting from in-person sales to e-commerce strategies. Being open to new ideas—and letting go of the old—will be a major differentiator.

3. Technological Fluency
Technology continues to reshape every sector, from manufacturing and healthcare to education and retail. Employers now expect employees to adapt quickly to new tools, platforms, and trends—whether it’s leveraging AI analytics, mastering cloud computing, or using digital collaboration tools. Staying comfortable and proactive with emerging technologies will set you apart in any selection process where candidates have similar experience.

4. Initiative and Passion
Organizations increasingly value employees who go beyond the basics of their job description. Taking the initiative—proposing new approaches, volunteering for challenging assignments, or seeking out opportunities for improvement—signals genuine engagement. However, such initiative often comes naturally to those who are passionate about their work. Cultivating this passion not only boosts effectiveness but also helps sustain motivation in rapidly changing environments.

Conclusion
To succeed in the next decade, it’s crucial to blend adaptability, technical skills, and strong interpersonal abilities. By embracing continuous learning, building collaborative relationships, staying technologically fluent, and demonstrating genuine passion and initiative, you’ll be well-equipped to navigate whatever the future brings. Start honing these skills today to remain resilient and competitive in tomorrow’s workforce.

Aug 4, 2025

Biggest HR Challenges Across Indian Sectors and Innovative Responses

 

Below is a sector-wise overview of the top challenges HR heads face in India, paired with real-world examples of organizations that have pioneered creative solutions.


Sector-Wise Challenges and Innovations

Sector Key Challenges Innovative Response Organization
Manufacturing Skill gaps on shop floors; compliance with evolving safety norms Augmented-reality training modules for upskilling line workers in real time Tata Motors
IT & BPO Sky-high attrition; need for continuous learning; hybrid work AI-driven learning platform with predictive attrition analytics Infosys
Retail High seasonal turnover; inconsistent service standards Mobile microlearning app with gamified onboarding and performance badges Shoppers Stop
Healthcare Talent shortage; staff burnout; regulatory compliance Holistic well-being platform and on-demand telehealth services for staff Fortis Healthcare
Public Sector Bureaucratic hiring; outdated appraisal systems; multigenerational workforce AI-enabled recruitment portal and 360° feedback dashboards India Post (Department of Posts)

In-Depth: Examples of HR Innovation

  • Tata Motors introduced AR-powered trainers on its assembly lines. New hires don wearable headsets that overlay step-by-step instructions onto their real environment. This cut on-boarding time by 40% and drove compliance with new safety protocols.

  • Infosys rolled out “Lex,” an AI-driven learning companion that curates courses based on career aspirations and flags early attrition risks. By predicting who may leave within three months, HR teams could preemptively redesign roles and incentives.

  • Shoppers Stop launched a mobile-first microlearning app. Rather than classroom sessions, frontline staff complete three- to five-minute gamified modules during downtime. Points unlock instant rewards—driving engagement and reducing first-quarter attrition by 25%.

  • Fortis Healthcare deployed a digital well-being platform offering mental-health counselling, fitness challenges, sleep coaching, and 24/7 teleconsultations for employees. Combined with “no-meeting Fridays,” this has measurably improved staff morale and reduced absenteeism.

  • Facing slow, paper-based hiring, India Post built an AI-based recruitment portal. It automates CV screening, standardizes assessments across regions, and provides managers with interactive performance dashboards—modernizing a 150-year-old system.


Emerging Trends for HR Leaders to Explore

  1. People Analytics maturity
    • Use data to move beyond gut calls—measure engagement drivers, forecast workforce needs, and tailor retention strategies.

  2. Gig-economy integration
    • Extend your talent pool by onboarding project-based professionals onto secure digital platforms.

  3. Diversity, Equity & Inclusion (DEI)
    • Implement bias-free screening, track pay-parity metrics, and launch employee-resource groups.

  4. Hybrid & Remote-First Culture
    • Rethink performance metrics, experiment with “virtual watercoolers,” and redefine the office as a collaboration hub.

  5. Wellness Beyond Physical Health
    • Blend financial coaching, mental-health offerings, and family-support programs into your benefits mix.

By mapping these strategies to your organizational context, you can not only tackle today’s pressing HR challenges but also position your company as an employer of choice in India’s fiercely competitive talent landscape.

Jul 31, 2025

Questions to ask a HRMS vendor when looking to change systems

I’d focus on effectiveness, scalability, integration, compliance, support, and ROI. Here are the key questions I would ask the vendor:


⚙️ Product Capabilities

  1. What HR functions does your platform support?
    (e.g., payroll, leave, attendance, performance management, recruitment, onboarding, learning, compliance, offboarding)

  2. Is your HRMS modular or all-in-one? Can I pick and choose modules?

  3. Can you walk me through the employee lifecycle experience on your system?


๐Ÿงฉ Integration & Compatibility

  1. Does your system integrate with our existing tools?
    (e.g., payroll, ERP, Slack, Outlook, biometric systems, background checks)

  2. Do you offer APIs or connectors for custom integrations?

  3. How do you handle data migration from our current HRMS? Is this included in onboarding?


๐Ÿ“ˆ Scalability & Customization

  1. Can your platform scale as we grow — say to 5000 employees in the next few years?

  2. How customizable is the platform to our HR policies and workflows?

  3. Do you support multi-location, multi-country setups with local compliance needs?


๐Ÿ”’ Security, Compliance & Data Privacy

  1. Where is our employee data stored? Are you compliant with data protection laws (e.g., GDPR, India DPDP Act)?

  2. What security protocols are in place (encryption, access control, audit logs)?

  3. Do you offer role-based access and audit trails for sensitive data?


๐Ÿ‘ฉ‍๐Ÿ’ผ Employee & Manager Experience

  1. What does the employee self-service portal look like? Can we see a demo?

  2. How intuitive is the mobile experience for employees and managers?

  3. How do you improve employee adoption and reduce resistance to change?


๐Ÿค Implementation & Support

  1. What is the typical implementation timeline for a 1000-employee company?

  2. Will we get a dedicated customer success manager or implementation partner?

  3. What kind of training and onboarding support do you provide for HR teams and employees?

  4. What’s your SLA for support requests? Do you offer 24x7 support?


๐Ÿ’ฐ Pricing & ROI

  1. What is your pricing model — per employee per month, tiered, or flat fee?

  2. What’s included in the base pricing vs add-ons? Are there hidden costs (e.g., implementation, customization, data storage)?

  3. Can you share customer case studies or metrics showing cost savings or efficiency gains?


๐Ÿงพ References & Credibility

  1. Who are your other customers in our industry and size range?

  2. Can you share 2–3 references for us to speak with?

  3. How often do you release product updates or new features? Can you share your roadmap?


Would you like me to also help draft a scoring matrix or RFP template to compare multiple vendors?

Jul 30, 2025

Steps for Transitioning to a Skills-Based Organization

In various HR conferences we keep hearing the buzzword - "skills not degrees" - but what does moving from a traditional organization to a "skills based" organization actually mean? 

Steps for Transitioning to a Skills-Based Organization

1. Define the Vision and Rationale

  • Clarify the business case and desired outcomes for becoming skills-based.

  • Communicate how this shift aligns with organizational strategy and culture.

2. Assess Current State and Readiness

  • Conduct a skills audit to identify existing skills, gaps, and needs across the organization.

  • Review current job architectures, organizational structures, and talent processes.

3. Build Leadership Buy-In and Capability

  • Engage executive sponsors and leaders to champion the transformation.

  • Provide leadership training on skills-based principles, metrics, and management practices.

4. Redesign Work Around Skills Instead of Roles

  • Break down traditional job descriptions into discrete skill sets.

  • Map critical tasks and projects to the required skills, not just job titles.

5. Implement Skills Taxonomy and Technology

  • Develop or adopt a skills taxonomy relevant to your industry and business.

  • Invest in digital platforms that allow for skills mapping, tracking, and visibility.

6. Realign Talent Practices

  • Shift recruitment, learning & development, performance management, and career progression to focus on individual skills and growth.

  • Implement internal gig marketplaces or project-based work assignments to match people to opportunities based on skills.

7. Foster a Culture of Skills Agility and Continuous Learning

  • Encourage employees to upskill and reskill through targeted training and access to resources.

  • Recognize and reward skill acquisition, versatility, and knowledge sharing.

8. Adjust Reward and Recognition Systems

  • Evolve compensation and reward structures to reflect skills proficiency and contribution rather than tenure or fixed roles.

9. Pilot and Scale

  • Start with pilot projects in specific departments or talent segments to test and refine the approach.

  • Use data and feedback from pilots to inform broader implementation and continuous improvement.

10. Monitor, Evaluate, and Adapt

  • Establish clear KPIs to measure progress, such as skills coverage, mobility, engagement, and productivity.

  • Continuously adapt the framework to changing business needs and workforce trends.

Shifting to a skills-based organization is a strategic, multi-phase process that requires leadership commitment, robust technology, and a culture of ongoing learning and adaptability.

How AI Is Changing Corporate Learning

Personalized and Adaptive Learning

  • Custom Training Paths: AI tailors learning programs to individual employees, analyzing skill gaps, learning habits, job roles, and performance to provide the right content at the right time. This means employees focus on areas where they need improvement and can skip topics they’ve already mastered, making learning much more efficient and effective123.

  • Real-Time Adaptation: As employees progress, AI-powered platforms adjust the difficulty and recommend new materials based on performance data, ensuring continual growth and engagement24.

Enhanced Engagement and Interactivity

  • Gamification and Interactive Elements: AI enables training experiences that include dynamic simulations, gamified modules, leaderboards, and real-time feedback to boost employee motivation and knowledge retention567.

  • AI Teaching Assistants: Virtual assistants provide 24/7 support, instantly answering questions, clarifying complex materials, and giving personalized feedback, helping learners overcome obstacles without waiting for human intervention16.

Data-Driven Insights and Analytics

  • Learning Analytics: AI tracks employee progress and behavior, providing managers with actionable insights on performance, engagement, and future learning needs. This allows organizations to continuously refine training strategies to maximize ROI and impact574.

  • Skill Gap Identification: AI analyzes industry trends, job requirements, and internal workforce data to identify emerging skill gaps and recommend targeted reskilling and upskilling paths54.

Improved Efficiency and Scalability

  • Automated Content Creation: AI streamlines the process of developing and updating training materials by generating content that remains current and relevant for different job roles and regions12.

  • Administrative Automation: Routine tasks like scheduling training sessions, tracking completions, and managing certifications are automated, freeing up L&D teams to focus on strategic work8.

Hyper-Personalization and Career Development

  • Personalized Career Mapping: AI compares individual employee competencies against industry benchmarks and suggests personalized learning programs to accelerate career growth and mobility24.

  • Reduced Bias: Automated systems can help decrease unconscious human bias in learning and promotion recommendations, making development opportunities more equitable2.

Addressing Corporate Learning Challenges

  • Scalable Solutions: With AI, companies can provide consistent, high-quality training to globally distributed teams, ensuring all employees receive relevant and timely learning experiences without logistical bottlenecks7.

  • Continuous Reskilling: As technology and industries evolve rapidly, AI-driven learning platforms help organizations keep pace by identifying skills that will be in demand and preparing the workforce accordingly59.

TrendWhat’s Changing
PersonalizationTailored learning journeys replace one-size-fits-all127
Real-Time FeedbackInstant, adaptive support and assessments57
GamificationLearning becomes interactive, fun, and engaging56
Virtual AssistantsOn-demand help for learners any time16
Data-Driven StrategyAnalytics drive continuous improvement574
Automated AdministrationL&D teams automate repetitive tasks8

AI is fundamentally transforming corporate learning—making it more personal, data-driven, scalable, and engaging than ever before. Employees can now learn what matters most to their careers with just-in-time support, while organizations benefit from actionable insights and more effective workforce development152.

  1. https://trainingindustry.com/articles/artificial-intelligence/how-ai-is-shaping-the-future-of-corporate-training-in-2025/
  2. https://www.brighteyevc.com/post/ai-for-training-the-evolution-of-corporate-training
  3. https://www.linkedin.com/pulse/how-ai-revolutionizing-corporate-training-game-changer-workforce-8qmwf
  4. https://www.madcapsoftware.com/blog/the-impact-of-ai-in-learning-and-development/
  5. https://disprz.ai/blog/ai-in-corporate-training
  6. https://blog.commlabindia.com/elearning-design/ai-corporate-training-trends
  7. https://elearningindustry.com/benefits-and-limitations-of-ai-in-corporate-learning-a-comprehensive-overview
  8. https://www.linkedin.com/pulse/how-ai-revolutionizing-corporate-training-dr-reggie-padin-ivtne
  9. https://datasociety.com/the-future-of-ai-driven-corporate-training-what-to-expect-in-2025/
  10. https://joshbersin.com/2023/12/ai-is-transforming-corporate-learning-even-faster-than-i-expected/
  11. https://globalfocusmagazine.com/the-role-of-ai-in-corporate-learning/
  12. https://becominghuman.ai/ai-and-the-future-of-corporate-learning-76820deed77?gi=cc7d0198892e
  13. https://www.gyrus.com/blogs/how-ai-is-revolutionizing-corporate-learning/
  14. https://www.commlabindia.com/blog/ai-corporate-training-opportunities
  15. https://groovetechnology.com/blog/software-development/ai-for-training-and-development/
  16. https://www.forbes.com/sites/bernardmarr/2024/10/25/the-future-of-corporate-learning-and-employee-engagement-why-traditional-training-is-dead/
  17. https://disprz.ai/blog/how-ai-shapes-corporate-learning
  18. https://www.edstellar.com/blog/ai-in-corporate-training
  19. https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/superagency-in-the-workplace-empowering-people-to-unlock-ais-full-potential-at-work
  20. https://joshbersin.com/podcast/how-ai-is-blowing-up-the-corporate-learning-market-the-whole-story/

 

Sep 23, 2024

Your HR team is facing performance gaps. How can you bridge the divide between team members?

My answer to the question on LinkedIn:

 

To start, the HR leader needs to diagnose the root cause of "performance gaps". There could be various reasons:

1. Gap in setting goals. Are various HR leaders and managers clear about what they need from their employees. 2. Gap in communicating goals. Do employees know what are high-priority goals, and if there is any change in the period are they communicated it in a timely manner 3. Skill vs Will issue. Do all your HR leaders know each employees strengths on the job as well as their motivation level. As a HR leader do you understand which HR managers are having frequent check-ins with their people? 4. Business Feedback. What do business leaders say about each HR person they have direct contact with. HR exists to serve the business

May 23, 2024

Why you should get your HR team a corporate membership of GHRC

 As some of you may know I recently started consulting as Brand Ambassador and Community Manager of the Global HR Community

If you're in HR here are the reasons why you should get a corporate membership of GHRC

  1. All benefits of premium membership for multiple employees within the organization: Every employee covered under the corporate membership can enjoy the perks of premium membership.
  2. Customized solutions tailored to the organization's needs: GHRC provides tailored solutions such as group training sessions or consulting services to meet the specific needs of the organization.
  3. Dedicated account management and support for the organization's HR team: The organization's HR team receives dedicated support and account management services from GHRC.
  4. Brand visibility and recognition as a corporate member: The organization gains brand visibility and recognition as a corporate member of GHRC, enhancing its reputation in the HR community.
  5. Priority registration and discounts for GHRC events, conferences, and training programs: Corporate members receive priority registration and discounts for various GHRC events and programs.
  6. Access to premium webinars, workshops, and masterclasses: Employees can participate in premium webinars, workshops, and masterclasses led by industry experts to enhance their skills and knowledge.
  7. Enhanced networking opportunities: Corporate members can benefit from enhanced networking opportunities, such as VIP networking events or member directories, facilitating valuable connections within the HR community.
  8. Additional resources such as toolkits, templates, and best practice guides: Access to resources like toolkits, templates, and best practice guides to streamline HR processes and tasks.
  9. Personalized support and assistance from GHRC's membership team: The organization receives personalized support and assistance from GHRC's membership team to address any queries or needs.
  10. Opportunities for leadership roles, committee involvement, or speaking engagements: Corporate members have the chance to take on leadership roles, participate in committees, or engage in speaking opportunities within the GHRC community.